Reservation procedure

All reservations are guaranteed by a valid credit card on the next day's start date, unless otherwise indicated.

As part of the standard rate, guests must pay for their stay as follows

- 50% at the time of booking

- 50% 14 days prior to arrival

As part of the pay-as-you-go rate, guests must pay for their stay as follows

- 50% at the time of booking

- 50% on the day of arrival

* Arrival policy

The room is available from 15:00, until prior check-in.

* Departmental policy

Room is available until noon, when late check-out (no additional supplies may apply).

Modifiable : Yes

Modification Policy :

For any modification concerning the name of the person, or the dates of your stay, contact us directly, our inquiries will satisfy you based on our availability.

Cancellable : Yes

Cancellation policy:

No cancellation fees apply before 18:00 (local time), up to 14 days prior to arrival. Once the reservation has been made, the total amount of the reservation will be charged.

General terms and conditions of sale

1. Reservation

1.1 By making a reservation on our website, you accept these general terms and conditions of sale.

1.2 To book a vacation, please provide accurate and complete information, such as your personal details, the dates you wish to stay, the number of occupants, etc.

1.3 Your reservation will only be confirmed once you have received confirmation from us, together with your payment details. If you never receive this email, please contact us by whatzapp at 639755134/info@masdelbot

Arrival policy

The room is available from 3:00 pm, upon check-in.

Check-out policy

The room is available until noon, when late check-out (additional supplies cannot be applied).

4. Rates and payment

4.1 Payment for the stay must be made in accordance with the conditions indicated at the time of booking, such as the total amount, possible service charges and applicable cancellation conditions. The cancellation and modification conditions vary according to the type of reservation and the selected price.

4*.1.1 : STANDARD RATE* (STANDARD TARIFF)

All reservations must be guaranteed by a credit card valid on the start date of the stay.

⇒Changes

For any modification concerning the name of the person, or the dates of your stay, contact us directly, our inquiries will satisfy you according to our availabilities.

⇒ Cancellation

No cancellation fees apply before 18:00 (local time), up to 14 days before arrival. Once the reservation has been made, the total amount of the reservation will be charged.

4*.1.2 : NON-CANCELLABLE RATES

All reservations must be guaranteed by a credit card valid on the start date of the stay.

100% of the amount will be taken at the time of booking.

⇒Modifications

No changes are possible for this rate

⇒ Cancellation

Any cancellation on your part will result in full payment of the cancellation fees by the traveler, with no possibility of reimbursement. Cancellation fees correspond to the total amount of the reservation.

4.2 Additional charges, such as local taxes, service fees or security deposits may apply. These will be clearly indicated at the time of booking.

5. Travelers' responsibilities

5.1 Travelers are required to comply with the property's rules and policies during their stay.

5.2 Travelers are responsible for the cleanliness and condition of the accommodation during their stay. Any damage caused to the property will be the responsibility of the traveler.

5.3 Travelers are responsible for the security of their personal belongings. The establishment declines all responsibility in case of loss, theft or damage.

6. Responsibilities of the establishment

6.1 We are committed to providing quality service and to making your stay a pleasant one. However, we cannot be held responsible for interruptions or incidents beyond our control.

6.2 In the event of any problems or complaints during your stay, please inform us immediately so that we can take appropriate action to remedy the situation.